Privacy Policy

Who we are

Our website, operated by Prime Amenities Solutions, is accessible at https://primeamenitiessolutions.com/ We provide innovative AI-powered vending machine solutions across the Greater St. Louis Area, delivering convenience and custom amenities to businesses, gyms, hospitals, and public spaces. This privacy policy outlines how we collect, use, protect, and share your personal information when you interact with our website.

Comments

When you leave comments on our website, we collect the data entered in the comments form, including your name, email address, and the comment itself. We also capture your IP address and browser user agent string to assist with spam detection.

When you submit a contact form (e.g., to request a quote for our vending services), we collect your name, email address, phone number (if provided), and any additional details you share, such as facility type or service preferences. This information is used solely to respond to your inquiry and provide tailored vending solutions. We do not share this data with third parties without your consent, except as required to process your request (e.g., with our CRM system).

Media

If you upload images to our website (e.g., via a client portal or inquiry form), please avoid including images with embedded location data (EXIF GPS). Visitors can download and extract any location data from images publicly available on the site. We recommend reviewing images before uploading to ensure your privacy.

Cookies

Our website uses cookies to enhance your experience:

• Comment Cookies: If you leave a comment, you may opt-in to cookies that save your name, email, and website for convenience on future comments. These cookies last for one year.
• Login Cookies: If you access a login page (e.g., for a client portal), we set a temporary cookie to check if your browser accepts cookies. This contains no personal data and is deleted when you close your browser. Upon login, we set cookies to save your login details (lasting two days) and screen display preferences (lasting one year). Selecting “Remember Me” extends login cookies to two weeks. Logging out removes these cookies.
• Analytics Cookies: We use cookies from analytics tools (e.g., Google Analytics) to track site usage, such as page visits and time spent, to improve our services. These cookies do not collect personally identifiable information unless explicitly provided.
• Functional Cookies: If you interact with AI-driven features (e.g., machine inquiry forms), cookies may store preferences to personalize your experience.

You can manage cookie preferences via your browser settings or our cookie consent popup (if enabled).

Embedded content from other websites

Our website may include embedded content, such as videos, images, or social media posts (e.g., from YouTube or X). Embedded content behaves as if you visited the third-party website directly. These sites may collect data, use cookies, or track your interactions, especially if you’re logged into their services. Please review the privacy policies of these third parties (e.g., YouTube at https://policies.google.com/privacy).

Who we share your data with

We do not sell or share your personal data with third parties for marketing purposes. Data may be shared with:

• Service Providers: Trusted partners who assist with website operations (e.g., Hostinger for hosting, Google Analytics for site performance, or CRM tools for managing inquiries).
• Spam Detection: Automated services to check comments or form submissions for spam.
• Legal Requirements: Authorities, if required by law or to protect our rights.

If you request a password reset, your IP address will be included in the reset email for security purposes.

How long we retain your data

Comments: Comments and their metadata (e.g., IP address) are retained indefinitely to streamline follow-up comment approvals.

Contact Form Submissions: Inquiry data is stored for up to one year to manage client relationships, unless you request deletion.

User Profiles: If you register (e.g., for a client portal), your personal information is stored until you delete your account or request removal.

Analytics Data: Aggregated, anonymized data may be retained for up to 26 months (per Google Analytics defaults) for performance analysis.

We retain data only as long as necessary for the purposes outlined or as required by law.

What rights you have over your data

If you have commented, submitted a form, or registered on our website, you may:

• Request an exported file of your personal data.
• Request deletion of your personal data, except for data we must retain for administrative, legal, or security purposes.
• Update or correct your information via your account settings (if applicable) or by contacting us.

To exercise these rights, contact us at PrimeAmenitiesSolutions@gmail.com. We will respond within 30 days, per GDPR and CCPA guidelines.

Where your data is sent

Spam Detection: Comments and form submissions may be processed by automated spam detection services (e.g., Akismet), which may transfer data outside your region.

Hosting and Analytics: Data is stored on Hostinger’s servers (locations vary; see Hostinger’s privacy policy at https://www.hostinger.com/privacy) and processed by analytics providers like Google (see https://policies.google.com/privacy).

AI Features: If our vending machine inquiry forms use AI-driven tools (e.g., for personalization), data may be processed by secure cloud-based services, adhering to strict privacy standards.

Security: We use secure protocols (e.g., HTTPS) and Hostinger’s built-in security features to protect your data. However, no online system is 100% secure, and we strive to mitigate risks.

Children’s Privacy: Our website is not intended for individuals under 13. We do not knowingly collect data from children.

Updates to This Policy: We may update this policy to reflect changes in our practices or legal requirements. The latest version will always be available at https://primeamenitiessolutions.com/privacy-policy/.